THE BOX AND INTERVIEW METHOD
A SUMMARY
The whole
school agrees to adopt this method. An Anti-Bullying Code,
including in detail what the School means by "Bullying", is
agreed and incorporated into the School rule book, signed by parents.
An Anti-Bullying Co-ordinator is chosen with overall responsibility for
putting the Method into operation. Other Co-ordinators and other
volunteers will later be of help.
A number of
boxes is made available to the Anti-Bullying Co-ordinator, also
stationary and 3 large hard backed copies, a filing cabinet, files, a
room in which confidential material can be safely locked away.
On a
particular day of the week volunteer teachers hand each and every
student a form asking 3 questions "Have you been bullied
during the past week? . .Do you know of anyone in your class who has
been bullied during the
past week.?". . Do you know of anyone in the school who has
been bullied during the
past week"
The following day the signed letters are put in
signed envelopes by the students and placed in the locked Box which
must never be seen in the hands of a student.
The Co-ordinator
sifts through the replies in private, sorts out the victims' names, and
discreetly interviews a number of people to find out more. Later
she or he interviews the people responsible for the bullying, stops the
bullying, if necessary with the help of parents, AND takes extra
measures to prevent a repetition.
The process is
repeated on the same days every week throughout the year.
IMPORTANT NOTE: As
the above is only a summary, it would be counter-productive to rely on
it alone. If trying out the method please , read all the extra
information and advice in the full description of it that follows.
You will find the details
helpful as you try to set up the system.
THE BOX AND INTERVIEW METHOD
FULL DESCRIPTION
The following are the main features of this Anti-Bullying programme:
(1) The
appointment of an Anti-Bullying
Co-ordinator (ABC)
The Principal with approval of management, staff, parents and student body sanctions an Anti-Bullying Co-ordinator (ABC) for the school.
The function of the ABC will be the implementation, with the
support of staff, of the Anti-Bullying Programme
within
the school. Other volunteer teachers may offer help on the many
facets of work necessary to implement the programme. Some of
these volunteers may be allocated work by the Coordinator.
(2) an Anti-Bullying Code
The Anti-Bullying Co-ordinator with others draws up an Anti-Bullying Code for the school, basing it on the Department of Education Guidelines. This Code is then incorporated into the booklet containing the school rules which is circulated to the parents of all incoming First Year students. For the Anti-Bullying Code recommended by me and used with this method from the beginning, see Appendix 1 below.
(3) the new System is announced and explained to all staff, students and parents, and their approval received
This is done before the beginning of the school year, e.g. at the end of the old. Parents are asked to give their agreement to the new system and, before the school year starts, are asked to sign their agreement to the Anti-Bullying Code at the same time as they sign their agreement to the school rules. The agreement of management, principal, vice principal, assistant principals and staff are, of course vital. The agreement of students, by majority, is also most important.
(4) Interview room provided
A room complete with filing cabinet, files, three hard backed copies, table and chairs is made available for interviews. The Anti-bullying co-ordinator (ABC) will be in charge of this room and will make it available to other members of the team. Computers are not used for data concerning alleged bullying behaviour.
(5) Meeting with First-Year Students
On the day before Opening Day in September, the First Year students spend an hour or two in the school. The Principal and ABC address them on the subject of bullying; and in particular their attention is drawn to the Department's Guidelines, to the school's own Anti-Bullying Code and to the system operating in the school.
(6)
Lockable,
movable boxes are made
available to
the
ABC.
A
number of lockable boxes will be needed (about one for every 100
students). They should be sturdy and easy to carry around, large enough
to
hold about 30 letters. Each box will have an opening large enough to
allow
an ordinary sized envelope to be put through it. One model might be
15" x 6" x 6".
(7) Handing out Form A
Once a week, on an appointed day, each student in the school is handed a form with three questions, and an envelope. The handing out is done by one of the volunteer teachers. The student is then required to take the form and envelope home, and to write an answer AT HOME to each of the three given questions on bullying. The form must be filled out whether or not the student has any information to give on the subject of bullying. Each student places his/her name on the top of the form (no anonymous information is accepted), places the form in an envelope which is then sealed, writes his or her name on the outside of the envelope. This envelope, containing the completed form (Form A) is brought to school on the following day.
1. Have you been bullied or hurt within the last week?
2. Do you know of anyone in your class who is being bullied or hurt?
3. Do you know of anyone in the school who is being bullied or hurt?
Other questions used in Form A from time to time might be
1. Have you been bullied or hurt since you came to this school? (for
all
students in their very first note)
2. Have you been bullied or hurt before you came to this school by
someone who is now in the school? (for all students in their first
note)
3. Have you got any other information concerning bullying?
4. Other remarks
From time to time a question is appended regarding some bullying incident within the school which may be of common knowledge.
(See also (8) below.)
(8) The
Letter Box
On the day after the letters are written,
each student places his/her letter in the locked, movable letter box presented to him/her by a teacher volunteer, who ensures that the name on the outside of each envelope corresponds to the person putting it in.
If a student has not brought in an envelope-cum-form on the appointed day, his or her parents receive a standard letter from the ABC. (Form B See Appendix 2). The student in question brings this letter home, and the parents' signature is required for the following day.
In addition, students who come without the completed forms are asked by the teacher who collects them to write one there and then. While doing this, they are given suitable privacy from their fellow students. If there is sufficient time, in addition to the three questions, they are asked to list 10 or 15 items which they deem to be bullying. (This is to prevent any student from writing three quick answers and ostentatiously sitting with pen discarded and arms folded to let everyone know that no information has been passed on). The names of these students are also noted and given to the ABC who, if there is time, will interview them individually to ensure that physical or moral force has not been used to dissuade them from handing in a letter.
A box, whether empty or full, should never be given to one of the students. This rule is to maintain absolute confidence in the system and was recommended by younger teachers.
A box should never be left unattended whether full or empty and should be kept, when not in use, under lock and key in the interview room.
(9) Follow-up - reading and filing
The teacher who collects the notes brings them to the interview room and there, at an allotted time, opens and reads them in total privacy. Those containing allegations of bullying behaviour are filed in a class file and locked into a filing cabinet where they will be later found by the ABC.
Each Co-ordinator then writes in a large hardback copy-book (B) a summary of the information that he or she has received and returns this copy-book (B) to the filing cabinet safely.
(10) Follow-up - the Interviews with students
At a suitable time, the ABC interviews the alleged victim and the alleged bully or bullies. The ABC keeps written notes of these interviews in a large hard-covered copy (A) which is later placed in the filing cabinet. Some of these notes are written in the presence of the interviewee. All general notes of information, whether from students, staff, parents or others, will be recorded in Copy-book A. This should be very large.
In the case of the alleged victim, it is advisable never to make it obvious to others that he or she is being interviewed by the ABC. One way of overcoming this difficulty is to call in a number of people, one by one, especially those who have given no information and ask if they really believe that there is no bullying going on in their class. Among this group, call in the alleged victim and, in an equally short interview, ask if she or he is being bullied, tell her or him that you have received information to that effect and find out what she or he wishes to be done. It's important that the same time is given, more or less to all of these interviews. The interviews are all short-noted.
In the case of the alleged bully, it is fair to give him or her the same protection of "cover" in the interview. The ABC will tell the alleged bully that a complaint has been received (often this will be from more than one person) and that a note is now being taken of it. If there is a quick admission, this is noted in Copy-book A and advice or admonition is given; if there is a denial, this is also noted in Copy-book A, advice is given and the interviewee is cautioned not to talk about the interview with other students.
The ABC should be aware of the danger that a student may be "set up" and complained about when he or she is not guilty of any bullying whatever. (This is less likely to happen when the name of the informant is on the letter and envelope). Whenever it does happen, and is uncovered, it should be treated in the same way as bullying itself.
If a student contends that the behaviour involved was not real bullying, she or he may be reminded of the relevant part of the Anti-bullying Code of the school and the Department's guidelines, or may be invited to read the relevant part, to impress on her or him that the school and Department regard the behaviour as bullying.
The person accused of bullying is told not to discuss the interview in any way with the alleged victim, and vice versa. The ABC makes a coded note of this admonition also in Copy-book A.
In practice, it is wise to regard any breach of this confidentiality, or any other attempt by someone within the school to break the confidentiality of the system, to be every bit as serious as bullying itself.
In interviewing the person alleged to have hurt another intentionally, no hint will ever be given of the identity of the informant whether or not the informant is the victim or another student.
The notes will mostly be written in Copy-book A in the presence of the interviewee.
In all cases, the student will be reminded of the confidentiality of the interview itself and the prohibition against discussing the matter with any other student.
The ABC does not act as a judge in the case but informs the parties concerned, individually, that he or she (the ABC) is investigating the matter. In the meantime, the alleged bully is warned of the seriousness of the allegations and the determination of the ABC to stop all bullying behaviour. If the complaints continue, parents of both students may be called in for an interview. In my opinion, it is better to conduct these interviews separately.
In addition the ABC will also keep under lock and key, class lists with a secret code of signs that will tell her or him at a glance the students who have been mentioned most often either as bullies or as victims.
Normal rules for interviews, legal requirements and normal protocol should be observed, and interviews should be conducted calmly and without anger. One special precaution: Interviewees should be kept at a sufficient distance from the ABC's notes so as to ensure that in no way can they glean information from them about other students.
It goes almost without saying that a victim should never be interviewed immediately after an alleged bully, and vice-versa.
(11) Follow-up - Helping the victim
It may sometime be necessary to take immediate action, e.g. by
changing
the alleged bully's place in class, or the alleged bully's classroom.
Unless the victim wishes otherwise, a victim should not be moved -- the
alleged bully should be discommoded if there is any change of place
necessary. Occasionally, either an alleged bullt or victim might be
referred discreetly to school counsellor. This should never be
done as a reprimand or punishment and should be discussed beforehand
with the person involved. See also no (18)
Other types of help are included in the paragraphs below.
(12) Follow-up - Advising members of staff
It may often be advisable, and sometimes absolutely necessary, to advise members of staff to keep a discreet eye on a student about whom bullying behaviour has been alleged, or concerning whom information has been received that he or she is being bullied. Discreet co-operation at this level will solve many problems and is vital to the success of the system.
(13) Follow-up - Advising the parents
Parents may be informed if a student has been accused of milder bullying incidents three times in spite of caution, or if the matter is deemed to be serious. The procedure here is that parents are contacted by telephone and invited to an interview. The case(s) are not discussed on the telephone - the only information given is that the person making the request is the Anti-Bullying Co-ordinator. Parents of victims are also interviewed, but only if the victim so desires.
(14) Follow-up - Interview with parents
These take place in the school building, but always outside of school hours. In each case, before parents come in, the ABC and helpers write out a report on the person in question, relying mainly on the notes written in the large copy-book (C). Each incident involving their child is covered in this report, and the date is given for each incident.
The report is then read to the parent(s) of the alleged bully. There is nothing in this report apart from the factual knowledge of the ABC. The ABC herself or himself does not allege bullying behaviour but informs the parents of all allegations without revealing the identity of the informants. For example, a typical paragraph of such a report might read as follows:
"9/11/95 Five students complained in
their notes that (your son)
Jack was bullying a certain boy. When I interviewed them, one of them
said
"Maybe it was only fun", and four said that they had seen Jack kicking
the
boy, tearing his copy-book, threatening to "get him" on the way home if
he told, and one of them said he had heard Jack telling the boy not to
write
anything in his bullying letter. Other students later confirmed some of
the incidents reported.
In the interview with Jack, he at first denied that any of these incidents had taken place. But when I told him that I had received a large number of complaints from unnamed sources, he admitted that he had given the boy "a tip with his foot" and that he thought that it was his own copy he had torn up.
He said that they were friends, and that he was only messing. I told him not to touch the boy again, or anything belonging to him. And that the interview was confidential.
"10/11/95 A teacher reported to me that this boy was crying in the yard, and, when questioned, he said that Jack had hit him with a hurley." . . .
After hearing a few paragraphs like this, few parents will have any doubts about the behaviour of their child.
A similar type of interview might be carried out with the parents of
the
alleged victim, usually with the victim's consent.
(15) Follow-up - speaking to
those,
other than students,
accused of bullying
(i) If information has been
received by the ABC to the effect that a teacher or other adult
employed by the school, has been engaged in bullying a student, or
another teacher, the ABC
should speak to the person so accused, relating the
complaint and hearing his or her side, advise the person accused not to
deal with the matter either in
public
or private with the alleged victim, advise that the Principal will be
informed, and inform the Principal.
(ii) If the Principal is accused
of the bullying, the ABC should report the matter first to the
Principal, advising him or
her
not to deal with the
matter either in public or private with the alleged victim, hear the
Principal's side, and advise that the complaint will be reported to
the Board of Management
(iii) If a student has been
accused of bullying a teacher or Principal, the follow-up including
interviews
will be the same as for the reported bullying of a student by another
student
(16)
Follow-up -
informing the Principal
When the ABC and assistant committee have failed to stop bullying they should (other than in the case mentioned in (15) (ii) above hand over the matter to the Principal. In some cases they may decide also to inform the School Counsellor if he or she is not already a part of the assisting group of staff.
(17) Follow-up - Next week's letters
The
following week's letters will be scanned carefully for evidence as to
whether the bullying of a victim has continued, and appropriate
action again taken, including a repetition of the whole process.
(18) Other help if necessary
Help is also available from the Psychological Service, Department of Education and Science.
- Next:(Box and Interview continued) Confidentiality
- Back: What is bullying?
- Return to contents