Who We Are

We are CSS China. We are the leading provider of value adding services to companies that are or wish to source products from China. Our mission, vision and values are the DNA of our organization. These strengths drive us forward and touch every business decision. From our culture to the services we offer around the globe, we are a company dedicated to our clients success.

Our mission is to increase the value, wealth and opportunities offered by China to companies of all sizes throughout the world.

Our vision is to be an international leader in providing value adding services to the global manufacturing and procurement industry.

Our values are the foundation of our day-to-day business operations. At CSS China, we are about:

Integrity

Engagement

Client Focus

Excellence

Value

Our Business

At CSS China, our business is focused on helping clients increase and develop their opportunities, value and wealth from doing business in China.

We provide a range of value adding services and product sourcing solutions for all areas of China  and focus on our key markets Africa, United Kingdom and Ireland.

Experience, innovation and our global vantage point are a powerful combination in all our markets. They help us provide our clients with relevant and intelligent business support products such as China Business Consultation, Quality Inspection Services, China Assistance Services, Legal & Financial, Product Sourcing Services and a host of other  products, specifically designed for various client requirements and needs.

But we’re committed to more than great services & products. We believe in conducting business in a socially responsible way and are very mindful of our corporate responsibilities wherever we operate.

Our History

In 2004 the directors visited China to visit his Chinese girl friend who later become his wife, at the same time in search of products that they could be of interest in Ireland. Like many international Business visitors to China they saw many opportunities that China could provide their company.

Another visit was arranged where the directors met with local Factories and officials in Dalian, Guangzhou, Shenzhen and Beijing. After all proposals were approved, CSS China was awarded an exporting license by the Chinese Authorities, which allowed CSS to establish a Wholly Owned Foreign Enterprise (WOFE), office and staff in Dalian, China. This exporting license allows CSS China to independently export products out of China, without the use of any Chinese agents.

CSS China discovered that doing business in China was completely different than it was in the Western World and aferica. It realised that an opportunity existed to provide business solutions to Small and Medium african and Western enterprises which could enable them to properly access all the advantages that Chinese Industry has to offer.

CSS China has invested and 6 years in researching, developing and testing potential Business Solutions that Small and Medium Enterprises would require when doing business in China.

Corporate Governance

Our business is based on Trust. Trust in our products and services. Trust that we’ll guide the company in a way that upholds the confidence of our clients, shareholders and business partners around the world.

Building trust and maintaining our reputation depends on the decisions we make, the values we maintain, our leadership strength and the personal integrity of each and every employee. We take seriously the responsibility inherent in helping our clients maximize the opportunities presented to them from China. It’s why we’ve developed and adhere to guidelines for strong and consistent governance throughout the organization.

Ethics and Integrity

From the start, ethics and integrity have been cornerstones of the way we do business. They are part of why we have such a strong reputation, and why our employees are proud to work for us.

These qualities are embodied in our core values. All employees, agents, management and directors must provide assurance that they have been, and will continue to, comply with our core values. It’s the way we do business, from acting fairly and professionally, to avoiding conflicts of interest and maintaining employee and client privacy.

China Business Consultation

A fundamental error made by many companies wishing to deal with China is poor planning. Problems such as product quality issues, late arrival of goods, language obstacles, safe transfer of funds, contractual issues, large unexpected import duties and logistical issues are common ingredients of the China learning curve. Consultation on all the above issues can alleviate these problems and provide your business with the fundamentals required to conducting business successfully in China.

CSS China have a proven track record of working with companies to address these fears and achieve the maximum benefit from China.

Areas of consultation cover:

China Assistance Services

Let’s face it – no one likes to think much about the obstacles when doing business in China. But with our Assistance Services it doesn’t have to be a scary subject. It’s there to help when you need it most and it can ensure that your get the most out from doing business in China. Including our Assistance Services into your China Business will benefit your business now and in the future.

Trade Show Assistance

This will give Clients a “Point of Contact” when they are attending trade fairs.

Our representatives will:

Translation Services

We provide a translator and trained negotiator to assist clients when they visit China.

This includes:

Manufacturer Negotiations

Our trained negotiators will work with clients to maximise value for the clients.

Areas that will be covered include:

China Inspection Services

Inspection Services are an integral part of success when manufacturing products in any country. CSS China have integrated a range of Inspection Services into our product portfolio to offer the option of choosing the most appropriate Inspection Service to meet our clients requirements. For each inspection, our clients will be provided with a comprehensive report on the outcome, along with detailed videos and photos outlining all information. This provides piece of mind that their products will arrive into their warehouse according to their required specifications.

The list of quality inspection services are as follows:

Product Inspection Services

Product Manufacturing Process Reports

This service provides the definitive insight on how the products are produced by the Chinese manufacturer for our clients.  CSS China’s Inspection Team provides analysis and documentation of each stage of the manufacturing process from the raw material stage to the container loading stage.

Factory Inspection Audits

External Testing & Certification Services

China Legal & Financial Services

The truth is that when doing business in China the goal is all about maximizing returns while minimizing risk. Turning these goals into reality takes more than wishful thinking.

That’s where CSS China comes in by offering products and services that will assist your business to achieve these goals. You can choose what you need to ensure your goals happen.

Bi-Lingual Contracts

A professional and legally binding contract between an African and European company and Chinese manufacturer plays an important role in establishing a secure business relationship between both parties. It sets the standards of products to be produced, all terms and conditions agreed between both parties covering areas such as product warranties, defect resolution and timeframes. CSS China provides African and European companies with Bi-Lingual contracts (contracts written in both English and Chinese) that outline all compulsory contractual information, thus minimising the risks of problems occurring.

International Banking

Letters of Credit, Bank guarantees and transferring of funds across to China can be costly due to high bank charges and poor internal banking exchange rates. CSS China have developed partnerships with some of the worlds leading foreign exchange companies, thus saving significant funds to all our clients. All International Funds Transfers can be coordinated through this package at the most favourable exchange rates thus ensuring significant savings and security of funds.

Import Trade Tariff & Duty Research

Through this service, research is conducted into the trade tariffs and duties of products sourced from China. This ensures that Clients are not hit with prohibitive tariffs and duties that may eliminate trade advantages from sourcing from China.

Strategic Financial Planning

This will assist Clients to increase retention of their profits gained from sourcing from China by efficient tax management and planning.

Manufacturer Dispute Mediation Services

CSS China provides Independent Dispute Mediation services between African, European Vendors and their Chinese Suppliers.
CSS China’s independence and knowledge of both African, European and Chinese business practices and customs assists in finding the most appropriate resolution to any dispute.

China Sourcing Packages

There are many challenges when starting something new. This applies when trying to source products from China. The challenges can include, identifying the most suitable manufacturer, dealing directly with the manufacturer, establishing a direct communication channel to China, trying to maintain, control and meet deadlines, achieving the best value, establishing the most efficient logistics solution and installing a instant problem solving system should any be identified.

CSS China have designed packages to enable our clients to achieve all of the above plus be capable of independently ordering these products once the supply chain has been firmly established. We see our success as your business been able to order directly with the Chinese Manufacture and not requiring anyone else to help you order your products!

We believe that you are the only one to fully know understand your products, whether it is massed produced or uniquely specialised, and we know how to make China a successful venture for your business.

Bronze Package

CSS China’s Bronze Package is suitable for small/medium sized businesses who wish to explore a China Strategy on a gradual basis. This Package is tailored for one product category only includes the following:

Silver Package

CSS China’s Silver Package is suitable for medium sized businesses who wish to establish a comprehensive China Strategy into their supply chain in order to strengthen their position within their current marketplace. The Silver Package is tailored for up to three product categories at one time and includes the basic range of Inspection Services. This package aims to create full independence for our Silver Client in their China Supply chain after 12 months.

The Silver Package includes:

Gold Package

CSS China’s Gold Package is suitable for medium to large scale businesses who wish to implement the most comprehensive China Strategy into their supply chain in order to strengthen their position in both local and international markets.  This Package dedicates one African and European Client Account Manager  and one Chinese account manager exclusively to conduct the China strategy for our Gold Client. The Gold Package is tailored for up to five product categories at one time and includes the most comprehensive range of Inspection Services. This package aims to create full independence for our Gold Client in their China Supply chain after 12 months.

The Gold Package includes:

Free Quote

This Package is tailored for one off-the-shelf product containing one size and style only. This package aims to introduce the client to doing business in China and includes the following:

FAQ

Q. I currently am doing business in China, what value services can TCI China provide my company?
A. TCI China provides a comprehensive range of value adding services that will assist all companies that are currently doing business in China. The services that we can assist your company would be in Inspection Services,China Assistance Services, Financial Services.

Q. I am a Medium or Small Business and am interested in doing business in China but have no experience in doing business in China, can TCI China assist me?
A. Absolutely we can. Our company has a section that has been specifically designed to assist your companies requirements. Our target will be to have you set up and independently getting your products from China in the most efficient and secure manner possible.

Q. Can you tell me what are the main areas in your Inspection Services cover?
A. As an independent reviewer we can become your eyes and ears in China, with our direct local knowledge we can research and review any factories that you are interested in doing business with. We can also provide independentInspection Services for products that you are currently sourcing from China

Q. I am currently having a dispute with my manufacturer in China, can TCI China assist me?
A.Yes we can, with our Manufacturer Mediation Service, we will act as an honest and independent party who has knowledge and respect for both Western and Chinese cultures. From our experience we find that when both parties agree to avail of our services resolution is not far behind.

Q. I am attending a Trade Show in China can TCI China assist me?
A.We provide a Trade Show Assistance Service. We will work with you prior to your visit and research into your chosen trade show to ensure that you make the most of you time while you are there. We will also attend the trade shows with you and we will also make a report on all the day’s events noting any stands and products that you were interested in.

Q.I am looking to come to China to visit some factories and negotiate with the manufacturers, what can TCI China do to assist me?
A.With our Translation & Manufacturer Negotiation services, we believe that you will come to China in the strongest possible position. Our trained negotiators have a proven track record in ensuring you get the best deal whilst ensuring that your product quality is not compromised.

Q.I am about to get products from China, what can I do to ensure that I do not get any faulty products and protect my intellectual knowledge?
A.We will can assist your company in drawing up contacts covering areas such as product warranties, defect resolution and timeframes. TCI China provide European companies with Bi-Lingual contracts (contracts written in both English and Chinese) that outline all compulsory contractual information, thus minimising the risks of problems occurring.

Q.How long does it take to receive a product from China?
A.Once a contact has been signed, it will take circa 65 days to receive your goods.  Manufacturing times are approximately 30 days, followed by another 35 days of transit time by sea to Europe.

Q.If I deal directly with the manufacturers does this mean that I have to order in large volumes?
A.After developing your China strategy, we will link you with manufacturers who can provide you with quantities and prices appropriate to your business.

Q.Can I secure an agency with the manufacturer for the products that I have sourced from China?
A.An agency can be established with a manufacturer provided the client reaches sufficient volumes.  TCI China will provide bilingual agency contracts between both parties..

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