Mr. Gogarty: I have been listening with
interest to the debate on the monitor in my office, in the Public Gallery
and here. I hope the Minister is listening in his office and will take
into consideration our views, just as we have taken his views into consideration.
Most of what he said in his speech was a rehash of what he said in the
Seanad, so we were able to flag what he would say in advance. I have studied
the Bill in some detail, which the Green Party broadly supports. We find
nothing wrong with it per se. However, we will not vote for it because
there is a much deeper malaise in the implementation of tourism policy.
We do not feel the Government has earned enough kudos for the Green Party
to give its unqualified support to such Bills. There are many reasons
for this.
The main problem facing the tourism industry is post-Celtic tiger developments.
There was talk about the foot and mouth disease crisis and the atrocities
of 11 September. However, as we move on post-Celtic tiger, when the economy
is getting tighter, we are faced with a challenge whereby if we are to
encourage more people to come to our shores, or more quality in terms
of what people spend to come to our shores, we must offer a much more
competitive product. I hate saying the word "product" because,
while tourism is a product in one sense, it is also selling our people
and our sense of place. What is rapidly disappearing is our sense of place
and our sense of people. I recently attended a wedding in Crawfordsburn,
County Down, and something that immediately impinged on me was the warmth
and friendliness of the staff. I noticed also that the workers, from cleaners
to restaurant staff, to reception staff to management, all lived and worked
in the locality.
That is very difficult to find in post-Celtic tiger Ireland. Many friendly
and warm people, some of the most friendly and warm people who work in
the tourism and hospitality industry in Ireland are foreign. They include
people from New Zealand, Australia, America, Algeria, the Middle East
and China. They are all very hospitable, have a natural courtesy and they
all do their employers a great service. However, one thing seems to be
missing, which is the traditional Irish welcome. One will still get it
in certain parts of the country but it is diminishing. At a time when
there is more competition from other markets and when global stability
is under threat, there is a need to be as competitive as possible, not
just in regard to pricing but in regard to people. People come to this
country to meet welcoming Irish people. They may work with foreigners,
but we need more Irish trained people. If CERT is integrated into the
new authority, I hope there will be an incentive to ensure more Irish
people to work in the tourism and catering hospitality sectors. It is
part of what we are. That is what encourages people to come to Ireland.
We seem to be losing out in that area.
We need a more co-ordinated approach to tourism. If the Minister is watching
the monitor or listening or reading the "blacks", I say to him
that our long-term future as a premium tourist destination is being irreparably
damaged because of a lack of co-ordination between Departments. I will
give some examples. I recently raised the issue of access to land throughout
the country. In certain parts of Connacht, the Dingle Peninsula, the Gap
of Dunloe and other parts of Ireland, locals and tourists are being told
to "feck off" by farmers or land owners. I apologise for using
that word. I do not know if it is allowed under Standing Orders.
An Ceann Comhairle: I would prefer
if the Deputy did not use words he knows are not allowed.
Mr. Gogarty: To "f....off".
I apologise.
An Ceann Comhairle: I ask the Deputy not to use such derogatory
words.
Mr. Gogarty: Certainly. I was just quoting directly
from a person in County Kerry who told me what a farmer said to him. There
is a deeper malaise in the farming community, which feels that the Department
of Agriculture and Food is not giving it enough concessions to compensate
for the fact that agriculture prices have dropped. Farmers wonder why
they should allow tourists to come on to their land without some form
of payback. I suggest that the Minister for Arts, Sport and Tourism should
provide an incentive for farmers to give the public access to their lands,
rather than paying them directly.
When I tabled a priority question on the matter earlier this month, however,
it was transferred to the Department of Community, Rural and Gaeltacht
Affairs. When I asked whether guesthouses should be renamed "family
hotels", given that many foreign people do not understand the term
"guesthouse", the Minister, Deputy O'Donoghue, said that the
matter was not in his remit. If such matters cannot be discussed with
the relevant Minister in the Dáil, where can they be discussed?
Is the Minister unwilling to take responsibility for all issues related
to tourism? Co-ordination is very important.
The tourism industry faces many problems. Ireland is turning into a filthy
country, many people are racist or unfriendly, prices are too high and
our distinctive landscapes and seascapes are being destroyed by illegal
dumping and bad planning. Signposting is often illogical and our public
transport system is inadequate. When people want to visit the countryside,
they find too often that access is blocked by landowners, as I have said.
Ireland's litter problems are increasing, as is the phenomenon of alcohol
related violence. The traditional Irish welcome seems to be rare.
The guide to Dublin published by the Lonely Planet organisation mentions
some of the capital's problems, including early pub closing times. It
says that the recent extension of opening hours barely addresses the problem.
It refers to the crass commercialisation of Temple Bar and says that late
night Dublin is full of rowdy drunks, vomit and dirt. It suggests that
public transport schedules tend to be a loose guide rather than a rule
and that tourists should use trains as the buses are slow. Dublin's rip-off
culture, according to Lonely Planet, extends from bad museums to lousy
restaurants. The guide says that racism is a problem, particularly against
Africans but also against eastern Europeans. It complains that road works
are prevalent. I have given a selection of palatable remarks that are
suitable for the Official Report.
Traffic congestion is a problem in Clifden, a town on the west coast of
Connemara that is particularly close to my heart as I have relatives from
that area. Some years ago the Government closed the railway line that
served Clifden. Although the Green Party and others are promoting the
re-opening of the western rail corridor, the Government dismisses the
idea. It is another example of a lack of co-ordination. If the Minister
for Arts, Sport and Tourism had any guts he would threaten to resign immediately
in response to the fact that other Departments are not helping him to
do his job. How can one say "Welcome to Ireland" when this country
is turning into a banana republic? How can one say "Come visit us"
when it is difficult to get anywhere unless one has a car? It is difficult
for tourists to know where they are going in the absence of proper signposts.
The number of visitors to post-Celtic tiger Ireland in the third quarter
of 2002 decreased by 2.2% in comparison with the same period of 2001.
The fact that the average length of stay decreased by 20% has even more
far-reaching consequences. We need to examine why people coming here for
holidays are not staying for as long as they used to. The figures I have
mentioned do not relate specifically to visitors from the United States
and cannot, therefore, be linked with the post-11 September malaise. The
problems associated with price increases have been flagged left, right
and centre. If businesses are ripping people off, it is our job to highlight
it and to explain to them that they are cutting one hand off with the
other. For every €1 earned by a hotel, between 35c and 45c is taken
up by wage costs. Some tour operators have seen their premia increase
by 200% in the past year. Business costs would be reduced if there were
set fees for injuries and personal injury claims.
One-off housing is destroying the landscapes and seascapes that attract
people to Ireland. Those who like such things are interested in the fact
that one can see the sea from our mountains - this is not possible in
Germany as one has to choose to travel to the North Sea coast or to the
Alps. People from countries like Germany, France, Italy, England and the
United States want to walk around Ireland, but access to the land is closed
off. The Minister for Arts, Sport and Tourism is on a hiding to nothing
if he does not work with his counterparts in the Departments of the Environment
and Local Government, Transport and Agriculture and Food.
There seems to be a concentration on marketing Ireland as a premium destination.
Marketing is great, but one can only do a certain amount of it, as political
parties have found out to their dismay. There must be something of substance
to accompany the marketing. I fear that the substance we had to offer
in the past is being diminished. Our unique selling point to tourists
as Irish people is being diminished. I strongly urge the Minister to work
with the Departments I have mentioned for the sake of the long-term sustainable
development of the tourism sector.
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