Divisional objectivesWhat follows is a detailed outline of
divisional objectives for the Department and steps to achieving them. The
advent of performance measurement in the civil service requires each unit
or division within the organisation to set objectives which have specific
measurable outcomes and to outline identifiable steps towards the
achievement of those objectives.This process will assist managers and
staff to develop detailed business plans for their areas of work and to
participate actively in the achievement of the high-level policy
objectives of the Department.
We acknowledge that this is but a first step towards the development of
more refined business plans for each work area. The formulation of these
more detailed plans, which will include the identification of the critical
success factors, setting performance indicators and indicating what
corrective action might be taken in the event of objectives not being
reached, will be undertaken over the coming months. These business plans
will be essential to the implementation within the Department of the new
human resource management arrangements and the devolution of management
responsibilities under the provisions of the Public Service Management
Act, 1997.
More
information on the divisions of the Department is available.
PRIMARY HEALTH CARE
Community Health
Objectives:
- Work towards the introduction of a national cervical screening
programme;
- Improve the monitoring and prevention of infectious diseases;
- Achieve 95% uptake in Primary Childhood Immunisation Programme as
far as possible;
- Ensure the availability of comprehensive and appropriate family
planning and pregnancy counselling services;
- Assist the Government in developing a policy on Abortion.
Steps:
- Oversee, monitor and evaluate on an ongoing basis the piloting of
the cervical screening programme in the Mid-Western Health Board area;
- Following two years' experience of the pilot, commence the
introduction of the national cervical screening programme;
- Establish a National Disease Surveillance Unit before the end of
1998;
- Monitor progress in Primary Childhood Immunisation Programme;
- Assist Cabinet Committee to prepare a Green Paper on Abortion by
Summer 1998;
- Request health boards to review family planning and counselling
services in their areas.
Dental Services
Objectives:
- Reduce the level of dental disease in children;
- Improve the level of oral health in the population overall.
Steps:
- Set oral health targets for key age groups and establish an oral
health database for monitoring changes in oral health;
- Increase efficiency and number of water fluoridation schemes;
- Promote increased use of fluoride mouthrinses and fluoride
toothpaste especially in low fluoride areas;
- Continue implementation of Dental Health Action Plan;
- Develop specialised dental services through the establishment of
regional consultant services.
Drugs/AIDS Services
Objectives:
- Oversee the implementation by health boards of a comprehensive
preventive and curative programme covering all aspects of drugs misuse;
- Participate in the work of the National Drugs Strategy Team;
- Ensure the provision of comprehensive HIV/AIDS prevention and
treatment services;
- Enhance rehabilitation services for those addicted to drugs.
Steps:
- Continue to expand drug treatment facilities, especially in the
Eastern Health Board area;
- Involve more General Practitioners and pharmacists in local
provision of drug treatment;
- Improve the database on the nature and extent of drugs misuse;
- Continue support for the prevention initiatives on HIV/AIDS;
- Improve systems for the surveillance of the incidence of HIV/AIDS;
- Continue to focus on the provision of appropriate treatment and care
services for people with HIV/AIDS;
- Continue to expand rehabilitation places provided by health boards
in co-operation with voluntary and community organisations as well as
statutory organisations such as FAS.
General Medical Services
Objectives:
- Promote the effective, efficient and economic development of the
General Medical Services and Community Drugs Schemes;
- Ensure a value for money return on the public investment in general
practice;
- Ensure the provision of a high quality, cost-effective and
accountable community pharmacy service;
- Introduce mechanisms to control the cost and supply of drugs and
medicines in general practice and the community.
Steps:
- Evaluate and monitor the level of investment in general practice;
- Ensure that community pharmacy services are properly structured;
- Continue the operation of the Indicative Drugs Target Savings
Scheme;
- Extend the principles of the Indicative Drugs Target Savings Scheme
to the Community Drugs Scheme;
- further develop initiatives to control the cost and supply of drugs
and medicines;
- develop initiatives to ensure consumer awareness of the benefits
that flow from measures to control the cost of drugs;
- Liaise with General Practitioners, pharmacists and health boards as
necessary. Food, Medicines and Environmental Health
Objectives:
- Undertake measures to protect the health and safety of the public in
relation to:
- food;
- medicines;
- tobacco;
- environmental health issues;
- Ensure that the State complies with EU and international regulatory
requirements in relation to the above matters.
Steps:
- Complete transfer of functions to Irish Medicines Board;
- Create database of licensed medicinal products;
- Enact Food Safety Authority of Ireland Bill;
- Oversee establishment and development of Food Safety Authority;
- strengthen food control function in health boards;
- Proceed with early transposition of EU Directives;
- Review procedures for handling food safety alerts in conjunction
with health boards;
- Develop Smoke-Free policy;
- Complete National Environmental Health Action Plan by early 1999.
SECONDARY CARE
Objectives:
- Implement the commitment of the health strategy in relation to the
relationship between the Department, the health boards and the voluntary
hospitals;
- Progress the achievement of regional self-sufficiency in acute
hospital services;
- Further develop the capacity of the ambulance services in
partnership with other providers of pre-hospital care;
- Progress integrated prevention and care strategies relating to
cancer, cardiovascular disease and accidents;
- Link the allocation of base funding and new development funding for
hospitals more closely with activity, cost analysis and quality
measures;
- Monitor the effectiveness of new and existing technologies in the
acute hospital sector.
Steps:
- Participate in the implementation of the proposals to establish the
Eastern Regional Health Authority and facilitate the putting in place of
appropriate new funding mechanisms for the voluntary hospitals;
- Agree a comprehensive commissioning programme of acute hospital
developments to include developments underway, planned, and under active
consideration in all health board areas, including the voluntary sector;
- Continue preparations for the establishment of a heart/lung
transplant programme in Ireland;
- Assist the Adelaide and Meath Hospital, Dublin, incorporating the
National Children's Hospital, in completing the merger of activities at
the base hospitals and in transferring its services to the new hospital
in Tallaght;
- Assist the Tallaght Hospital Board in the completion of its work;
- Promote the development of an integrated approach to the delivery of
emergency medical services;
- Progress the development of a clinical audit system for the
ambulance service;
- Continue to co-ordinate the implementation of the Cancer Strategy;
- Develop and implement integrated strategies in relation to
cardiovascular disease and accidents;
- Develop the casemix model and implement a methodology having regard
to activity, cost and quality;
- Review the Waiting List Initiative to improve its efficiency and
effectiveness;
- Institute a system to assess new technology and to monitor the
effectiveness of existing technology in the acute hospital sector.
CHILDREN AND DISABILITY
Child Care Policy Unit
Objectives:
- Monitor the implementation by Health Boards of the Child Care Act,
1991;
- Initiate proposals at a national level for the further development
of child care services;
- Develop a modern legislative framework to reflect contemporary
adoption practice.
Steps:
- Continue the programme of development of child protection and family
support / preventive services;
- Establish a Social Services Inspectorate for inspection of and
promotion of good practice in child care services;
- Continue implementation of the recommendations of the Kilkenny
Incest Investigation Report, Kelly Fitzgerald Report and Madonna House
Report;
- Support Minister of State in passage through the Oireachtas of the
Adoption (No 2) Bill, 1996, the Children Bill, 1996 and the Protections
for Persons Reporting Child Abuse Bill, 1998;
- Review Child Abuse Guidelines and prepare a White Paper on Mandatory
Reporting;
- Review foster care services;
- Continue to participate in Partnership 2000 Expert Working Group on
Child Care with particular reference to Part VII of the Child Care Act,
1991;
- Prepare legislation to enable the State to ratify the Hague
Convention on Protection of Children and Co-Operation in respect of
Intercountry Adoption;
- Prepare legislation to provide for post adoption follow-up reports
in inter-country adoption;
- Prepare legislation to establish a post adoption contact system.
Disability Services and Services for Travellers
Objectives:
- Assist persons with mental handicap, physical and sensory
disabilities to achieve their full potential through the development of
appropriate services;
- Establish a new partnership between the Department, the health
boards and the voluntary agencies;
- Improve the quality and quantity of training and work opportunities
for people with disabilities;
- Achieve an improved health status in the Travelling Community by
measures designed to increase their level of take-up of services.
Steps:
- Pursue the development of services for persons with a mental
handicap as outlined in Assessment of Need for Services for Persons with
a Mental Handicap 1997-2001;
- Implement the £30m capital programme for the mental handicap
services over the next four years;
- Complete the process of the transfer of responsibility for the
funding of the voluntary mental handicap agencies in the remaining six
health boards, to take effect in five of the boards from 1st January
1999 and in the Eastern Health Board area from 1st January 2000;
- Pursue the development of services for persons with a disability in
line with the recommendations of Towards an Independent Future;
- Develop more effective processes to measure the quality,
effectiveness and outcomes, including the development of standards where
appropriate, of services for people with disabilities;
- Develop skills training for support staff in disability services;
- Increase the number of sheltered employment and training places for
persons with disabilities to meet the targets set out in Partnership
2000;
- Appoint a Traveller Health Advisory Committee to include Traveller
interests;
- Publish a policy statement on Travellers' Health;
- Continue to support health boards in their initiatives to improve
services for the homeless;
- Continue development of specialist services for people with autism,
where required;
- Continue the development of respite care.
BLOOD POLICY, MENTAL HEALTH AND SERVICES FOR OLDER PEOPLE
Blood Policy Division
Objectives:
- Ensure the BTSB is supported in achieving and maintaining the
highest internationally-accepted standards of safety in relation to
blood and blood products;
- Ensure that appropriate health care services are available to meet
the current and future needs of persons infected by blood and blood
products.
Steps:
- Ensure the full implementation of the recommendations of the
Tribunal of Inquiry into the Blood Transfusion Service Board (BTSB);
- Support and oversee the restructuring of the BTSB as set out in the
Report of the Tribunal of Inquiry, the Board's Development Plan and the
Bain Report;
- Support the BTSB in monitoring and, where appropriate, implementing
emerging new technologies which will improve the safety and efficacy of
blood components in accordance with best international practice;
- Ensure the relocation of the BTSB to new, purpose-built premises
which will meet pharmaceutical industry standards;
- Review the provision of primary and secondary health care services
for persons with Hepatitis C;
- Support the Consultative Council on Hepatitis C and the special
Hepatitis C research programme;
- Establish a Tribunal of Inquiry into the HIV and Hepatitis C
infection of persons with haemophilia.
Mental Health Services and Services for Older People
Objectives:
- Continue the modernisation of mental health services;
- Promote the further development of services for older people.
Steps:
- Prepare new mental health legislation;
- Monitor progress in relation to implementation of suicide reduction
/ prevention strategies;
- Promote quality assurance in the delivery of mental health services;
- Develop a national policy on child and adolescent psychiatric
services;
- Continue the programme of development of community-based psychiatric
services;
- Develop plan for the organisation of services for the disturbed
mentally ill;
- Promote the further development of services for older people,
including the development of specialist mental health services;
- Continue the development of palliative care / hospice care services
in line with the National Cancer Strategy;
- Review the nursing home subvention.
MEDICAL DIVISION
Objectives:
- Provide specialist medical advice and support to the Minister and
Department on key priority issues as they arise;
- Lead the development and implementation of medical manpower and
training policy;
- Publish an Annual Report on the state of health in the country.
Steps:
- Finalise proposals for the identification and mobilisation of
adequate and appropriate external medical advice;
- Continue the consultative process relating to medical
manpower/training to complete the major training initiative recently
undertaken with the Irish Committee for Higher Medical Training;
- Formulate proposals on medical manpower/training to build on
progress made to date;
- Agree firm plans to resolve existing medical manpower problems and
commence implementation;
- Contribute to the establishment of the National Communicable
Diseases Surveillance Unit and the preparation of up-dated vaccination
guidelines;
- Contribute to the analysis of health agenciesÕ service plans with
particular emphasis on evidence-based service provision, medical audit
and outcome measurement;
- Assist in the continued consideration of medico-legal and ethical
issues;
- Continue consideration of the appropriate strategy and structure for
the assessment and diffusion of medical technology in the health
service.
PERSONNEL MANAGEMENT AND DEVELOPMENT
Objectives:
- Support the further development of the Health Service EmployersÕ
Agency;
- Ensure optimum devolution to health agencies of day-to-day
responsibility for personnel issues;
- Ensure the application of public sector pay policy in the health
services;
- Develop a strategy for the introduction of new arrangements for
medical indemnity;
- Further progress the Management Development Strategy;
- Support the work of the Nursing Commission and lead the ensuing
implementation programme.
Steps:
- Transfer to the Health Service EmployersÕ Agency the provision of
advice to the health agencies on the interpretation and implementation
of employment conditions, including employment law;
- Transfer to the Health Service EmployersÕ Agency the responsibility
for the administration of the voluntary hospitals' and nominated health
agencies' superannuation schemes;
- Ensure progress towards the implementation in the health services of
the key goals of partnership in accordance with Partnership 2000;
- Assist health service employers in the development of modern human
resource management policies for the health service;
- Initiate a detailed examination of the need for the introduction of
accreditation systems for health professionals;
- Devolve responsibility in respect of disciplinary matters to CEOs of
agencies;
- Implement the 1997 Consultants' Contract, including provisions to
involve consultants in the management process at hospital level;
- Gain support of health service agencies and medical profession for
proposed strategy on medical indemnity and prepare proposals for
Government;
- Continue work with Office for Health Management to identify areas of
Management Development Strategy for action;
- Identify development needs of consultants in new management
arrangements;
- Develop manpower planning criteria appropriate for nursing;
- Ensure the ongoing development of nursing education and training.
FINANCE, PLANNING AND INTERNATIONAL
Planning and Evaluation Unit
Objectives:
- Further develop service planning and its implementation;
- Promote an evaluative approach to service development and review to
support the effective working of the Department in its policy focused
role;
- Support the work of the Department in policy analysis, development
and review;
- Review and streamline the regulatory framework for eligibility for
health services;
- Support the attainment of value for money by the health agencies in
the materials management area;
- Initiate a series of comprehensive value for money audits in the
health service;
- Monitor the implementation of the Department's commitments in
relation to social inclusion set out in Partnership 2000;
- Review the Health Strategy and co-ordinate preparation of a new
Strategy for 1999 - 2010.
Steps:
- Lead and facilitate Departmental and health agency representatives
in specifying the requirements to be included with service plans so as
to better enable the Department to analyse, agree and monitor these
plans;
- Facilitate the development and use of performance indicators in the
monitoring of service plans and the assessment of policy requirements;
- Promote the appropriate linkages between Departmental objectives and
health agency service plans;
- Enhance and extend our analytical capabilities through the most
effective means available;
- Support the implementation of the report of the Materials Management
Advisory Group;
- Develop and establish a framework, based on best practice and
methodologies most suitable for the Irish health care context, to be
used by the Department (and, if possible, the health agencies) in
carrying out evaluations and service reviews;
- Ensure that evaluation and service review are appropriately catered
for in health agency service plans;
- Ensure that a series of value for money audits are carried out in
the context of the implementation of the Materials Management Advisory
Committee and the programme of expenditure reviews agreed with the
Department of Finance;
- Review eligibility framework with a particular focus on long stay
charges, medical card eligibility of the elderly and large families and
uniform interpretation of provisions relating to retention of medical
cards by long term unemployed persons entering employment or approved
work schemes;
- Monitor and review the bed designation system established pursuant
to the Health (Amendment) Act, 1991;
- Co-ordinate the monitoring of progress on implementation of
Partnership 2000.
Information Management Unit
Objectives:
- Provide a statistical and analytical resource for the Department;
- Manage and develop the Department's principal data collection
systems including the production and dissemination of reports.
Steps:
- Continue to develop the Public Health Information System as a key
source of national and regional data on population-based health
indicators for the purposes of policy and planning;
- Play a full role in the EU Programme on Health Monitoring and work
closely with the WHO and OECD in the continuing development of
comparative international health information systems;
- Rationalise the HIPE and Perinatal data collection systems through
the transfer of certain functions to appropriate agencies;
- Improve the use and timeliness of the Integrated Management Returns
and integrate them into the development and evaluation of service plans;
- Update and improve the Report on Health Statistics;
- Further develop the statistical budget model which underpins the
casemix programme;
- Participate in data collection initiatives in the area of accidents
and ensure that the European Home and Leisure Accident Surveillance
System is incorporated into these developments.
Finance and Accounting
Objectives:
- Review methodology for developing the health estimates and the
associated multi-annual budgeting process;
- Further develop service planning and implementation;
- Further the development of the finance function in the health
boards;
- Ensure that the highest accounting standards are met by the
Department, the health boards and the agencies;
- Give advice on professional accounting matters generally.
Steps:
- Refine the Unit's and the Division's methodology and timing for
determining future funding requirements;
- Develop linkages between the estimating process and the service
evaluation exercise;
- Review and monitor service plans in accordance with legislation;
- Assist in the continuing development of the structure and content of
service plans;
- Assist in the implementation of service planning in the new Eastern
Regional Health Authority;
- Update financial and accounting systems throughout the health
boards;
- Develop the concept of devolved management of the finance function.
Health Insurance and International
Objectives:
- Ensure that community rating remains the core principle underlying
private health insurance in the State;
- Enable the development of a competitive private health insurance
market;
- Discharge the Department's international obligations, particularly
within the European Union and the World Health Organisation.
Steps:
- Prepare a White Paper on private health insurance covering its role
in the overall health care system, the regulation of the private health
insurance market and the corporate structure and status of the Voluntary
Health Insurance Board;
- Represent the national interest in relation to health matters in the
EU, WHO and other international fora;
- Promote further North/South co-operation in health matters.
Hospital Planning Office
Objectives:
- Ensure that the best use is made of the State's investment in the
capital programme;
- Devolve executive work in relation to capital development to other
agencies to the maximum extent possible;
- Develop the evaluation function of the Hospital Planning Office.
Steps:
- Manage the capital programme;
- Review existing methods of facilities procurement and investigate
new methods to meet differing needs;
- Implement a policy for the collection, transportation, treatment and
disposal of healthcare risk waste;
- conduct an assessment of hospital equipment needs - new and
replacement - and implement a planned programme to meet these needs;
- progress, in consultation with agencies, the devolution of executive
work;
- develop the evaluation of the operational, quality and economic
performance aspects of capital projects.
STRATEGIC POLICY DEVELOPMENT
Corporate Services Division
Objectives:
- Provide efficient, effective and high-quality support services to
the Department in the areas of: information technology, library and
information services, office administration, management of the
administrative budget and human resources;
- Develop staff training and development programmes to enable all
staff to reach their full potential;
- Implement the civil service reform process within the Department;
- Enhance the provision of information to the general public;
- Progress the establishment of the Eastern Regional Health Authority
in co-operation with the Task Force;
- Ensure that the Department can meet the requirements of the Freedom
of Information Act, 1997 and support the health agencies in meeting
those requirements.
Steps:
- Update the computer network in the Department and restructure the
internal systems unit;
- Provide a customised Management Development Programme to all
Assistant Principals and Principals over the next two years;
- Provide personal development courses for clerical and executive
grades in 1998;
- Assess I.T. training needs of all new staff and address same;
- Implement the Department's Customer Service Action Plan;
- Co-ordinate the Working Group on the provision of health services
public information and present recommendations for improvements;
- Expand the Department's internal and external electronic publishing
programme (web site and internal intranet);
- Widen and deepen the SMI process within the Department and support
its extension to health boards and agencies;
- Progress legislation for the establishment of the Eastern Regional
Health Authority;
- Liaise closely with the Task Force on the Eastern Regional Health
Authority and participate in the work of the internal Project Team to
formulate the policy context for the implementation of the new
structures;
- Publish a guide to the Department as required by the Freedom of
Information Act;
- Agree a records management strategy, implementation plan and
procedure manual for the Department;
- Facilitate the expansion of the remit of the Ombudsman to include
medical areas.
Systems Unit
Objective:
- Ensure that the health services incorporate the appropriate
developments in Information Technology and Telematics in providing
high-quality patient administration, clinical services and resource
management.
Steps:
- Manage the information systems capital programme so that the highest
value is obtained from it;
- Progress, in consultation with the agencies, the devolution of IT
developments;
- Progressively build up a strong strategic review and evaluation
capacity within the unit, with an emphasis on standards and best
practice;
- Provide IT development advice and assistance to the health agencies
generally and to the General Register Office;
- Maintain and develop the highest levels of IT strategic competencies
in the unit through staff development and training.
Health Promotion Unit
Objectives:
- Pursue the achievement of the health promotion targets outlined in
the Health Strategy and the Health Promotion Strategy;
- Continue to develop the multi-sectoral approach to health promotion;
- Strengthen the health promotion function at local level.
Steps:
- Encourage the development of locally based health promotion
initiatives in schools, workplaces, the community, hospitals and
healthcare facilities;
- Pursue the devolution of certain executive functions to the health
boards;
- Initiate a national multi-media alcohol awareness campaign;
- Reconstitute the National Consultative Committee on Health
Promotion;
- Initiate a new multi-media anti-smoking campaign;
- Strengthen school-based anti-smoking initiatives already in place.
Women's Health Policy
Objectives:
- Put the Women's Health Council on a firm administrative footing;
- Develop a process for the implementation by the health boards of
relevant aspects of the Women's Health Plan;
- Develop priorities within the Department for the implementation of
relevant aspects of the Women's Health Plan;
- Secure, in consultation with the health boards, adequate resourcing
for women's health, including rape crisis centres and refuge
accomodation for women fleeing domestic violence.
Steps:
- Liaise with other sections of Department in relation to provision of
accommodation and agreement of budgetary procedures for Women's Health
Council;
- Support Chair and Council until appointment of Director;
- Develop draft implementation process for health boards and agree
with liaison officers;
- Monitor implementation with health board liaison officers on a
regular basis;
- List actions for Department and agree priorities, in conjunction
with other sections;
- Establish and chair a steering group to monitor implementation.
GENERAL REGISTER OFFICE
Objectives:
- Ensure juridical adequacy in the civil registration function, i.e.
the acceptability as evidence of the register entries and the certified
copies made therefrom;
- Engage in a process of consultation with client groups to establish
consumer satisfaction;
- Review the day to day running of the Office with a view to
identifying operational matters requiring attention.
Steps:
- Liaise closely with the Department of Social, Community and Family
Affairs in the review of the civil registration legislation;
- Develop public awareness of the rationale for the current
registration system;
- Secure the involvement of the primary qualified informant in the
registration process;
- Review the Civil Registration System with a view to simplifying the
registration requirements;
- Improve accommodation, opening hours, forms design, information to
the public and staff training;
- Establish formal grievance procedures for customer groups;
- Consult with users of the service;
- Invest in new technology with the aim of improving the service to
the public.
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