Brian Kerr talk
| No. | Problems for Athletes | Role of Coach |
| 1 | Lifestyle | Coach / Manager |
| 2 | Realistic goal-setting (understanding athletes problems) | Role model |
| 3 | Motivation | Educator |
| 4 | Career | Advisor |
| 5 | Injury management | Counselor |
| 6 | Dealing with failure | Consoler |
| 7 | Life's distractions | Goal setter |
| 8 | Physical Development | Decision maker |
| 9 | Family difficulties | Parent substitute |
| 10 | Geography | Financier |
| 11 | Media attention | Common sense (situation not very common) |
| No. | Players Needs | Guidance and Solutions |
| 1 | Commitment | Discuss, delegate and decide |
| 2 | Honesty | Be realistic |
| 3 | Organization | Find the angle to suit the situation |
| 4 | Information | Show no favoritism but respect genius |
| 5 | Support | Show your emotions |
| 6 | Preparations | Be aware of players' feelings |
| 7 | Positive environment | Knowledge |
| 8 | Discipline | Experience |
| 9 | Flexibility | Qualifications |
| 10 | Accessibility | Personnel skills |
| 11 | Communication | Don't accept mediocrity |
| Players: 1. Skill. 2. Fitness. 3. Physiological. 4. Social. | ||
| No. | Parents should... |
| 1 | Praise good behavior |
| 2 | Praise attempts not outcomes |
| 3 | Appreciate talent and attitudes |
| 4 | Display patience |
| 5 | Show consistency |
| 6 | Set examples on the sidelines |
| 7 | Help with the team |
| No. | Remember, Young Children... |
| 1 | Are easily led |
| 2 | Are over-anxious to please |
| 3 | Are over-enthusiastic |
| 4 | Won't knowingly cheat |
| No. | Remember, Coach... |
| 1 | Parents become frustrated watching matches |
| 2 | Sometimes parents expect too much |