Real Time Facilities Management Ltd, Ireland
Performance management Service using Topitall
System performance management and monitoring is a never ending and often
subtle process. The development of computerised systems follow a well established
lifecycle, which all too often is compressed in time, and all too often
system monitoring is left to the last or not implemented at all. There
are many commercial Enterprise System Monitoring and management tools from
Companies such as IBM, Hewlett Packard, BMC and Computer Associates and
they offer tools and solutions which are both comprehensive and exhaustive.
Topitall is neither comprehensive or exhaustive, it only addresses the
basic core areas of interest, but because of this it can provide a quick,
easy and understandable baseline for performance management. Topitall
runs in a similar manner on unix, windows- NT and 2000 and so can be deployed
in a consistent manner in your Enterprise systems. Topitall is easyl
to install and so can be deployed early in a project's lifecycle, without
distracting resources from the main project development and then can gather
data over time as the system is developed or grows. Perfomance
data is stored for one day in one minute time resolution and so can be
used during intensive periods of testing to identify problem areas early.
Longer term data is stored and displayed for up to one year, and so can
identify long term trends before the system grinds to a halt.
Why should I outsource this key activity ?
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You can offload this important but repetitive activity to a third party
releasing your overworked and overtaxed system managers to work on your
business problems
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We will provide an independant assessment of the health of your systems
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You can leverage our experience of a wide range of unix and Microsoft server
systems and applications
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You can remove the problems of woring with third party Enterprise System
Management vendors
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You will receive a core set of process monitors for your applications
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You will receive a core set system alerts which have been developed and
fine-tuned over time
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You can have the "system health check" repeated at intervals to suit you
3, 6 or 12 months
How do I start ?
If you have Topitall installed on one or more Unix windows- NT or 2000
machines in your enterprise but you are not sure how to best configure
it for your specific system RTFM can provide a customised analysis cycle
service for Unix machines. No physical or electronic access is normally
required to your machines but this relies on the running of some commands,
emailing the results and copying the new config files so email correspondance
needs to be made with a person with administrative access to the machines
concerned. Client confidentiality is assured and no use will be made
of the information disclosed in this process without the client's written
consent.
Analysis Cycle
A brief questionaire should first be filled in describing the hardware
and software configuration, the overall functions of the machine and the
main applications which are to be monitored.
Phase 1 :
Gather basic system information by running topitall in profiler mode [no
process.cfg file] during normal system actvity and after a period of a
few days gzip the tia data directory and email the result for analysis.
One of our Unix Consultants will analyse the data, group the processes
into related functions and produce a process config file and an alert.cfg
file for you to use as a starting point.
Phase 2.
This can be repeated at intervals of three months, six months or a year
as a "System Health Check" to identify longer term trends and a report
prepared on each occasion giving an overview of the system and highlighting
problem areas which have occurred or look like they will occur within a
specified time frame.
Pricing
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| Topitall Server |
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| One-off analysis cycle per machine |
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| Subsequent analysis, per cycle |
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| Discount for 5 machines or more |
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| Extra support, per hour, telephone or analysis customization |
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These prices are for small-mid sized machines, we reserve the right
to charge more under agreement for larger machines for example with
more than 50 disk volumes or more than 50 active processes.
To receive an application form and terms and conditions please email
topitall@eircom.net