Amodat Mobile
Field Service
Amodat Mobile Field Service has a full range of solutions for service-providing
industries. Amodat Mobile Field Service enables the field service organization
to better manage performance, streamline operations, allocate resources,
disseminate knowledge, and improve inventory management. Amodat Mobile
Field Service provides the most comprehensive PDA service functionality
in the industry.
Complementary to the Amodat Mobile Field Service is Amodat Mobile Form
& Survey which is an easy-to-use, enhanced Application Module that
enables the mobile workers to collect and synchronize important information
not previously linked to the enterprise back-office database, such as
on-site customer satisfaction surveys, new account leads, marketing
surveys, opinion polls, and so on.
With Amodat Mobile Form & Survey, anyone in the back-office can
create within minutes customized forms and questionnaires and transfer
them to the field force to complete and send back via a PDA. The information
gathered can be exported to standard analysis programs such as Microsoft
Excel.
Key Features
Comprehensive data management allows users to create, view and update
orders and accounts . Included is user-defined synchronization profiles
with synchronization for only updated data also available.
Users have access to key sales tools such as accounts, contacts, route
planner, service call history, service call duration, equipment history
and
f ield inventory management accounts.
Enhanced service features include the Amodat Mobile Form & Survey,
the
Amodat Mobile Manager, advanced messaging, auto fax and electronic signature.
The user friendly interface fronts an easy-to-use client desktop with
multiple search and view options. The possibility exists to expand and
contract fields for better navigation.
Information is secured via access rights management and data encryption.
The solution allows channeled information flow using industry-leading
technology and supports Palm OS and Pocket PC platforms in both online
and offline connection status. The system integrates to existing enterprise
software and infrastructure with data compression for fast synchronization
For further information visit our company profile for Amodat
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