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Communications Briefs - FETAC Information Processing Award VTOS Centre, Kilmallock


COLLECTION OF WORK  Percentage of Total Mark 50%

  1. Structured Report            Number of marks: 25

Compile a short structured report demonstrating information gathering and report writing skills on a topic of your choice. Report may be based on your vocational area or on research done for another module.

Gather your information from a variety of sources (books, Internet, newspapers, magazines etc.).  Acknowledge your sources through references and bibliography.

It should be approximately 500 words.  Findings should be presented clearly in your own words and your conclusions should show evidence of critical thinking and analysis.  Report should be well expressed and be free from minor grammatical and spelling errors.

Date due: ______

Other Documents Number of marks: 15

(a) A piece of personal writing

Short story/poem, letter of complaint/thanks/condolence/congratulations, etc.

(b) Business documents

Produce a range of business documents such as the following:

  1. Business letter
  2. Memorandum
  3. Notice of Meeting
  4. Agenda
  5. Minutes of meeting (narrative/action)
  6. Other relevant workplace documents
  • The documents may be handwritten or word processed.
  • Evidence of drafting, re-drafting and editing should be attached to at least one of the finished pieces.
  • At last one item should be handwritten where possible.
  • Ensure that the spelling and layout of final documents is correct
  • Ensure suitable tone adopted where a demanding situation is the topic of the document
  • At least one item should be hand-written
  • 3. Communications Technology Skills                   Number of marks: 10

    (a) Evidence of using communications technology (CT),

    sending and receiving information both one-way (eg fax, answering machine, downloading information from the Internet) and two-way (eg email, mobile phone).

    (b) Awareness of Current Issues

    You must display awareness of current and relevant issues, such as discussion of the uses, advantages/disadvantages and impact of CT. This may be a short written/oral piece, and could be a topic for the report, oral presentation or discussion.

    For these 10 marks you need to demonstrate your use of a wide range of technology. You should write an account of where you have used communications technology (phone, fax, email, answering machines) in preparing your portfolio for this module and keep evidence where possible e.g. print-out of e-mails.

    SKILLS DEMONSTRATION  Percentage of Total Marks 50%

    1. Listening and Speaking skills                       Number of marks: 10

    Make a 5 to 10 minute oral presentation on a topic of interest to you. (Ideally the presentation should be based on your vocational area but can draw on other aspects of this module). 

    1. Dialogue skills                                               Number of marks: 10

    One of the following must be carried out with one or more people:

    Interview /Meeting /Telephone /A question and answer session at the end of the oral presentation 

    1. Discussion and Negotiation skills                 Number of marks: 10

    Participate in a group discussion or meeting in order to demonstrate speaking and listening skills including non-verbal communication. 

    1. Message taking/giving skills                                    Number of marks: 10

    Take and give a message displaying ability to communicate with the message giver and ability to summarise information and ability to clearly pass on a message. Phone message recommended. 

    1. Visual Communication Skills             Number of marks: 10

    You must get some message across without words by doing one of the following:

    Ø      Design an image with or without text (for example: notice, poster, web page, brochure, greeting card, book cover, storyboard, flags, map, diagram, photograph, painting, sculpture)

    or

    Ø       Make a non-verbal presentation such as mime or dance (record on video).

    Evidence of development of ideas, with initial sketches, support studies, planning, etc. should be included. Evidence of visual communication may be incorporated into other skill demonstrations as visual aids, or presented separately.

    CHECKLIST OF WORK

    Please ensure you have evidence of each of these in your portfolio 

    1.     5 to 10 Minute Oral Presentation                                      (10 marks)

    2.     Video/audio evidence of participation in dialogue         (10 marks)

    3.     Video evidence/tutor verification of participation in discussion (10 marks)

    4.     Audiotape and notes of message taking/giving             (10 marks)

    5.     An image without text + supporting notes                    (10 marks)

    or

    Or video evidence of non-verbal presentation (usually done by drama/dance groups)

    6.     Written Report (500 words approx.)                           (25 marks)

    7.     One personal letter/piece of personal writing

    8.     Five business documents

    9.     Drafting, re-drafting and editing notes, attached to one of the business documents 

    10. Documentation proving the use of communications technology

    11. Short written piece on awareness of current CT (communications technology) issues 
    (This may be integrated into report)  

    Some of the above may be done as part of the work in another module e.g Work Experience Report could also be used as the Communications Project provided it meets the criteria for both modules.


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