Calling the Emergency Services
- Dial – 112 / 999
- Ask for the required Service – Fire, Ambulance etc.
- Give your name and Phone number in case your cut off
- Give the exact location and any landmark
- The type of Emergency
- Number and age of those involved
- If known
- Type of injury / illness
- Any dangers at the scenes / special equipment required
- Any additional information
- Ask if an other information is required
DO NOT HANG UP UNTIL THE OPERATOR DOES
Remember:
Who you are
What Happened
Where the emergency is
When the medical aid arrives - continue working until the medical personnel are ready to take over