IT Management

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IT Management Template Set

These are a set of integrated and fully customisable IT Management templates in MS Word, MS PowerPoint and MS Project formats. These templates incorporate international best practice for IT Management.

Cost

The Quality Management Set is available for €3,990

What's Included in the Set

Service Desk Manual

IT Services Catalogue

Fault Management Process

Root Cause Analysis Process

Change Management Process

IT Asset Lifecycle Management Process

Rollout Management Process

Service Desk End User Introduction Letter

 

Presentations

IT Service Management and ITIL Overview

Service Desk Awareness - Management

Service Desk Awareness - End Users

 

Project Plans

IT Service Management Implementation Plan

 

 

Prices Quoted include postage and packaging to the Republic of Ireland.

All Prices Quoted exclude VAT, applicable @ 21%.

 

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Last modified: 10/20/03