Qualtrex Service Management (QSM) specialises in providing services and process templates; that will help you to improve the quality of your IT Services, without having to outsource your IT department or engage external consultants at exorbitant prices. We give you personalised advice, assistance, training and the processes you need to deliver and maintain a superior IT Service.

Successful delivery of IT Services

Our experience has shown that it is not merely technology that dictates the successful delivery of IT Services. In fact it is the correct combination of the three key elements of any service.

• Skilled People

• Quality Processes

• Appropriate Technology

We provide these elements as necessary for your organisation.

Qualtrex Mission Statement

"Our Mission is to be the organisation of choice for the implementation of Best Practices in Quality, Security and IT Service Management, as defined by international best practices, with the aim of helping IT Managers and Service Providers to deliver quality, cost-effective services aligned to business needs."

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