Introduction

Qualtrex delivers our services based on a partnership approach with our customers using our best practice document templates, experienced ITIL and ISO qualified specialists and our project methodologies, coupled with your industry experience and people. It is this working partnership that will deliver an outstanding solution to your own internal customers.

Moreover it is the continued long-term partnership between our customers and our service delivery team that ensures real business benefits are realised. We work with our customers to quickly and effectively implement solutions that will enable you to meet your business objectives. These Services will empower your own IT personnel and managers to proactively and effectively deliver Quality IT Services giving you a measured Return on Investment.

Risk Analysis Services
Qualtrex's Risk Analysis service audits your organisation’s IT Services to determine vulnerabilities and exposures to threats. Risk Analysis takes a holistic approach to identifying risks to your IT Services by investigating all aspects of your information management process, systems and environment. Once vulnerabilities and their effect on your IT Services and the security of valued data assets are identified, our specialists can help you develop a comprehensive plan to address the technology and operational weaknesses.

ISO 17799 Audit Service

Managing compliance with ISO17799 is a complex task, assessing compliance levels and then deriving and implementing plans to become compliant, can by a very intensive process. At Qualtrex we focus on the Audit Process to give you a baseline to work from, and this used in conjunction with our Security Management Template Set will help achieve the standard.

Documentation Support
Once you are licensed to use Qualtrex's Templates and you don't have the time or the resources to adapt them to suite your own environment we can offer a service that will customise these templates for you saving you even more time and effort.

Auditing Services
Qualtrex provides qualified, trained personnel to conduct your internal audits, using your procedures, your forms, and your systems. Our knowledgeable, practicing auditors identify strengths and weaknesses, including supplying specific information about opportunities for improvements. This will help your company reduce costs, increase profits, and improve customer satisfaction.

Training Services
Qualtrex provides a comprehensive training service for IT Management where you will learn the international best practices in how best to manage the IT service you deliver to your organisation.

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Last modified: 10/20/03