Performance Review

Research

A research project into the residental/respite needs of adults in the Mid Western Region was carried out and completed in 2000.

Evalution

Evalution of residental and respite services are carried out on an ongoing basis with all the users

  • A formal consumers meeting is held quarterly.
  • The day Service was formally evaluated through a users focus group
  • The children's service was evaluated with users and parents.

Quality

  • To ensure a quality service integrated, interdisciplinary care plans were introduced in 2000
  • Occupational and physiotherapy assesments were introduced in 2000 and plans are being implmented.
  • Psychological /counselling services were introduced for residents in 2000. Many of the residents have been residents in institutions in the State since childhood and while to date none have expressed the wish to attend the Commision it is hopoed that this service will enable them to deal with issues if thy exit and to utilise all channels open to them if they so wish.
  • An awarness, assertiveness ans esteem building project has been introduced for staff and residents in 2000. The objective of this project is to develop each person's awarness of their own self worth and the self worth of others thus maximising respect and trust and minimising the risk of abusive behaviour or practices within the groups.
  • Fire and health and safety measures were evaluated and upgraded and training carried out.

Value for money

  • All expenditure in 2000 was evaluated to ensure best use of resources, finanical and personnal.
  • Risk managment audit was introduced thus minimising injury and consequent lost working time.
  • Planned maintenance contracts for all equipment and plant hire were executed.

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