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Benefits Survey Results

CMI Benefits

As insurance claims become more and more complicated, it is now essential that a specialist team work on your behalf to ensure the best possible settlement within the terms of your policy. With this in mind, we have designed a comprehensive claims assistance service, which includes the following benefits:-

Swirl bullet A claims helpline which is available 24 hours a day on : 1800-506-700
Swirl bullet A telephone response within 2 hours of a claim being notified to us, with an appointment arranged with one of our assessors at the earliest opportunity.

Our qualified staff will:

Swirl bullet Assess the damage to the property.
Swirl bullet Examine the policy cover, it's terms and conditions.
Swirl bullet Quantify the amount of the claim.
Swirl bullet Prepare and present a full claims report and statement of claim to the insurer.
Swirl bullet We will negotiate settlement on behalf of the policyholder with their insurance company or the appointed loss adjuster.
Swirl bullet Where necessary, we will arrange temporary accommodation or alternative premises as appropriate under the terms of the policy.
Swirl bullet We will negotiate interim payments with the insurer if necessary.
Swirl bullet With our vast experience and outstanding reputation, we can offer advice on all matters relating to property losses.

Whether you are a householder, or a large commercial business, we have many years experience dealing with a wide range of claims. Whether your property is damaged by fire, storm, burst pipes, burglary, subsidence, or other unforeseen event, our team of qualified personnel provide a nation-wide response in your time of need.
 
The company has developed a network of relevant associated professional skills, such as Architects, Engineers, Quantity Surveyors, Forensic Scientists, and Accountants.
 
With us on your side, you will be free to concentrate on getting your home or business back to normal.

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Survey Results

What follows are abstracts of Independant research on “ The Marketing of the Insurance loss Assessing industry in Ireland ”, carried out in 1994 by Aoiffe Mc Nulty as part of a Marketing Degree.
The sample for this survey has been randomly selected from the client list of Balcombes Loss Assessors and covered a mix of both commercial and private customers.
 
    Perceived benefits associated with an insurance loss assessor:
    The statements with * were the most commonly cited advantages of appointing an insurance loss assessor according to respondants in the commercial sector.
     
  • They (the assessor) read and assess your policy fine print.
  • They value your claim on your behalf.
  • Employing an insurance loss assessor allows you to get on with real work decisions.*
  • Employing a loss assessor takes the stress out of dealing with the insurance company.
  • They have expertise in maximising and preparation of a claim*
  • They have in-depth knowledge of policy cover/clauses.*
  • They are interested in getting the best for their client.*
  • They are reassuring in a difficult situation.
The following statement whas also put to the people interviewed.
    I would not use an insurance loss assessor at all!
  • In the commercial segment, 100% of respondents dissagreed with the above statement. Of those 100%, 70% strongly dissagreed.
  • In the private segment, 5% of respondents where undecided, 30% agreed and 65% strongly dissagreed with the statement.

Overall, the survey showed that both the commercial segment and the private segment found the use of a loss assessor invaluable when dealing with a claim.

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