Planing - Piloting your Web project

 

The first step in developing a Web strategy is isolating goals for your online property and ensuring that these match the larger business goals of the company. Your director of business development should already have the business goals established. Your job is to decide how your Web strategy will address these goals and to lay a course for success.

The initial draft of a Web strategy should present:

  • a direct correspondence between the Web strategy and specific business goals. For example, if your company's main goal in the coming quarter is to increase revenue, how will a plan to develop new editorial content address that objective?
  • a high-level road map of strategy components. Eventually, these components will be developed in detail, but during the initial planning stages, more broadly defined elements should suffice.
  • demonstrable benchmarks, such as projected page views, revenue, mailing list subscriptions, and other measurable data.
    As an example, let's examine the Web strategy of a company that sells coffee tables and has a peripheral online property. For the upcoming quarter, the company plans to expand into the bar stool market, and overall business goals include repositioning the company brand and increasing revenue.

A Web strategy designed to address these dual business goals might include elements such as developing new content related to both bar stools and the new corporate brand, restructuring the site's architecture or implementing a multiphase redesign, adding new e-commerce components, and selling additional advertising space. Besides setting benchmarks for projected revenue, one of the strategy components might be a user survey that would generate data on brand perception and the relative success of the strategy's brand-repositioning efforts.

While developing your short-term and long-term Web strategies, don't forget to:

undertake a competitive analysis before formalizing any large-scale implementation;

stay informed on future business goals and how they may affect the scalability of your current strategy;

talk to your business director about future partnerships or third-party relationships that could facilitate the implementation of your strategy;

plan ahead for the integration of offline and online data.

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